San Diego, CA · Independent non-bank lender · CFPB · 14,594 loans in 2025
14,594
loans originated, 2025
23,886
applications, 2025
51
states and territories
1
gaps bigger than at similar lenders
How to read this section
For Black, Hispanic and Asian applicants, we look at how much more often Plaza Home Mortgage turns them down than White
applicants: the gap. Then we compare that gap with the gap at similar lenders, for similar applications: the same
income, loan size, debt-to-income range, loan-to-value, loan type, kind of property and place.
"Bigger gap" means we are at least 99% sure the gap is bigger than at similar lenders. That is a reason to look
closer, not proof of discrimination. The public data has no credit scores and none of the documents a lender
reviews, and the kind of loans a lender makes can widen a gap for good reasons. Each result below gives the numbers
and the explanations they allow.
FIG. 1 — GAPS AGAINST SIMILAR LENDERS
Plaza Home Mortgage's gap is bigger than at similar lenders for Black purchase applicants.
Each dot compares Plaza Home Mortgage's gap with the gap at similar lenders: at 1x they are the same, at 2x its gap is twice as large. A gap is how much more likely the group is to be turned down than White applicants. The line around each dot shows the range the true value probably lies in (95%). Amber: groups where we are at least 99% sure the gap is bigger.
SOURCE: FFIEC HMDA 2025; JENNER ANALYTICS NATIONAL DENIAL MODEL
Black purchase
Plaza Home Mortgage's gap for Black purchase applicants is bigger than at similar lenders.
How sure we are that the gap is bigger than at similar lenders: 99.4%.
Of the purchase applications it decided in 2025, it turned down 40% of 1,427 from Black applicants and 21% of 6,600 from White applicants. The most common reason: "other", which the public data does not explain, given for 69% of the Black applicants turned down and 77% of the White applicants turned down.
Plaza Home Mortgage lends mainly through independent mortgage brokers, who choose which lender to send each application to. If brokers send Plaza different kinds of applications from Black borrowers than from White borrowers, a gap would follow, and the public data cannot show that.
The most common reason it gives is "other" (69% of the Black applicants turned down, 77% of the White applicants), which the public data does not explain.
FIG. 2 — REASONS FOR TURNING APPLICANTS DOWN, 2025
Why applications were turned down, beside White applicants at the same lender.
Each bar is 100% of the applications the lender decided for that group; the coloured part was turned down, split by the main reason the lender gave, and the rest were approved. Applications the applicant withdrew are not counted.
SOURCE: FFIEC HMDA 2025, FIRST REASON GIVEN
Applicants
Turned down: group
Turned down: White
How sure the gap is bigger
Result
Hispanic purchase
31%
21%
84.8%
Not clearly bigger
Hispanic refinance
41%
34%
71.6%
Not clearly bigger
Black purchase
40%
21%
99.4%
Bigger gap than at similar lenders
Black refinance
51%
34%
83.0%
Not clearly bigger
Asian purchase
31%
21%
93.9%
Not clearly bigger
Asian refinance
33%
34%
92.4%
Not clearly bigger
"How sure the gap is bigger": how sure we are that the lender's gap is bigger than at similar lenders. We call it bigger at 99% or more.