A refinance shop
Refinances made up 83.3% of its 3,953 loans, which reached 38 states, centered on New York. Its count fell 3% while similar lenders, meaning independent non-bank lenders making between half and twice as many loans, grew 10%. A refinance lender rises and falls with rates: in 2020, when its typical rate was 3.25%, it made 7,470 loans; in 2025 its typical rate was 6.62%.