Almost entirely VA refinancing
VA loans (guaranteed by the Department of Veterans Affairs) made up 99.4% of its lending, against 8.0% at similar lenders (independent non-bank lenders making between half and twice as many loans), the highest share in the group. Refinancing was 93.9% of its loans and home purchases 5.7%. Its typical loan, $255,000, was smaller than peers' $310,000.