Small loans for many purposes
Refinances made up 34.0% of its loans, other purposes 30.2% and home improvement 25.5%; purchases were only 10.4%. Its typical loan was $55,000, against $105,000 at similar lenders (credit unions making between half and twice as many loans), among the lowest twentieth of them. Repair and other-purpose loans tend to be small, which may explain much of the gap.