A government-loan specialist
About a fifth of its loans were government-backed: 8.4% insured by the Federal Housing Administration (FHA), 10.5% guaranteed by the Department of Veterans Affairs (VA) and 2.1% guaranteed by the Department of Agriculture's Rural Housing Service (RHS). The typical similar lender (national banks making between half and twice as many loans) made none of these. Home purchases made up 80.0% of its loans.