More refinancing than buying
Refinances made up 44.3% of its loans in 2025, more than the 37.7% for home purchases, and other-purpose loans took 14.8%. Its typical loan was $135,000, against $172,500 at similar lenders (state non-member banks making between half and twice as many loans); refinances and other-purpose loans, often smaller than purchase loans, may explain some of that.