Unlike other savings institutions
VA loans (guaranteed by the Department of Veterans Affairs) were 59.4% of its loans and FHA loans (insured by the Federal Housing Administration) 20.6%; only 19.9% were conventional, against 99.7% at similar lenders (savings institutions making between half and twice as many loans). Refinance was 78.9% of its loans and home purchase 21.1%. That makes it a government-backed refinance lender rather than a typical savings institution.