A much smaller mortgage lender
Its count peaked at 52,366 in 2021 and fell sharply by 2023. Growth of 6% in 2025 was higher than the 2% of similar lenders (national banks making between half and twice as many loans) but below the whole market's 10%.
Applications / Mortgage Analytics / Lenders / Ohio / KeyBank
KeyBank
Cleveland, OH · National bank · OCC · $182 billion assets · 8,717 loans in 2025
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8,717
loans originated, 2025
15,640
applications, 2025
41
states and territories
0
gaps bigger than at similar lenders
Our analysis, 2025
KeyBank's 8,717 loans in 2025 were about a fifth of its 2020 count, and a larger share of them go to low- and moderate-income borrowers than at about nine in ten similar lenders.
Lending to LMI borrowers
Loans to LMI (low- and moderate-income) borrowers were 37.1% against 25.8%, higher than about nine in ten similar lenders. Lending in majority-minority areas, 12.1%, was lower than about seven in ten, which may reflect its markets, such as Buffalo and Cleveland.
Holding its older markets
It ranks 7 of 267 in Buffalo-Cheektowaga, with share up 0.2 points to 4.1%, and its share in Cleveland rose 0.3 points to 1.5%.
Questions the data can answer next
- Which of its markets account for its higher share of lending to LMI borrowers?
Similar lenders: same lender type, originations between half and twice the lender's in the data year. Written from the 2025 HMDA data and checked figure by figure against it.
FIG. 1 — LOANS ORIGINATED, 2018–2025
8,717 loans in 2025, against a peak of 52,366 in 2021.
Originated means the loan was made: applications denied, withdrawn or not accepted are not counted. KeyBank took 15,640 applications in 2025.
SOURCE: FFIEC HMDA, LOANS ORIGINATED (ACTION TAKEN: LOAN ORIGINATED)
FIG. 2 — PRODUCT MIX, 2025
40.6% of its 2025 loans were purchase loans; 94.3% were Conventional.
Purchase 40.6% · Refinance 28.5% · Home improvement 17.8% · Other 13.2%
Conventional 94.3% · FHA 4.5% · VA 1.2% · of 8,717 loans. Purchase: buying a home. Refinance: replacing an existing mortgage, including cash-out. FHA: insured by the Federal Housing Administration. VA: guaranteed by the Department of Veterans Affairs. Conventional: neither.
SOURCE: FFIEC HMDA 2025, LOANS ORIGINATED
Where it lends, 2025
41 states, 220 metros, 554 counties
| State | Loans | Share |
|---|---|---|
| New York | 2,485 | 28.5% |
| Ohio | 2,071 | 23.8% |
| Washington | 869 | 10.0% |
| Pennsylvania | 597 | 6.8% |
| Indiana | 489 | 5.6% |
| Oregon | 470 | 5.4% |
| Connecticut | 299 | 3.4% |
| Colorado | 227 | 2.6% |
| Maine | 223 | 2.6% |
| Idaho | 180 | 2.1% |
Largest metro areas, 2025
Loans originated
| Metro area | Loans |
|---|---|
| Buffalo-Cheektowaga | 966 |
| Cleveland | 922 |
| Seattle-Bellevue-Kent | 326 |
| Toledo | 309 |
| Albany-Schenectady-Troy | 297 |
| Portland-Vancouver-Hillsboro | 295 |
| Indianapolis-Carmel-Greenwood | 285 |
| Pittsburgh | 251 |
| Rochester | 228 |
| Syracuse | 211 |
Identifiers
| LEI (Legal Entity Identifier, the global company code HMDA has used since 2018) | HUX2X73FUCYHUVH1BK78 | 2018–2025 |
| RSSD (the Federal Reserve's identifier for banks and their parents) | 280110 | 2004–2023 |
| Respondent ID (the HMDA filer code before 2018) | 114761 | 1990–2010 |
| Respondent ID (the HMDA filer code before 2018) | 9280110 | 2011–2017 |
Established 1 January 1849. Reported under HMDA 1990-2025.
Mergers, name changes, data editions and corrections: KeyBank's data.
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